Accessibility Services

The following information identifies and locates accessible services for travelers with disabilities at Southwest Florida International Airport (RSW). If you require assistance and are not accompanied at the airport, please contact your airline for additional services.

Nondiscrimination

Southwest Florida International Airport does not discriminate on the basis of disability in administration of its aviation-related programs and activities by complying with federal and state laws and regulations (Americans with Disabilities Act of 1990 and the Florida Americans with Disability Accessibility Requirements found in Section 503 of the Florida Statues).

Wheelchair Assistance

Wheelchair service is provided by airline-contracted skycap service providers. To ensure availability and timely service, it is strongly recommended to request this service in advance through your airline. Wheelchair service may be requested from the airline at the ticket counter or curbside counters on the day of travel as well.

Airport Parking

Parking for passengers with disabilities is available 24 hours a day in all airport parking areas - Short-term Parking (garage) and Long-term Parking.  

Upon entering Short-term Parking (garage), please follow standard signage symbols for designated disabled parking spaces located adjacent to elevators and walkways to the terminal. Push-button emergency call boxes are located throughout the parking facilities for immediate assistance.

If parking in Long-term, there is complimentary door-to-door shuttle service for passengers and luggage between your car and the terminal curb. The shuttle driver will assist you with your luggage. Handicap accessible shuttle buses are available; please notify the parking attendant as you enter the Long-term Parking Lot of your accessibility needs.

Elevators

Elevators are located on the northeast and northwest sides of the parking garage on all three levels. Elevators are also available throughout the terminal to gain access to the Ticketing Lobby, Baggage Claim, Gates D-9A and D-9B and U.S. Customs facilities. Please see the Terminal Directory.

Restrooms

All public restrooms, including “Companion Care,” throughout the terminal are wheelchair accessibly.

Transportation Access

Taxis: The airport’s on-demand taxi fleet currently has two ADA lift-equipped vehicles. Please contact MBA at 239-225-0428 in advance of your arrival time to ensure they are aware of your accessibility needs.

Car Rentals: All on-airport rental car check-in areas contain an ADA counter and vehicles are easily accessible. Please check with your rental car company for further assistance.  

Public Transportation: All of LeeTran’s full-sized buses provide accessibility for persons with disabilities. The LeeTran bus stop is located across from Door 2 on the “Arrivals Level” in the Commercial Lane and is appropriately marked. For further information, please refer to the following link: www.rideleetran.com.

TTY/TDD Telephones

TTY/TDD telephones are designed to accommodate passengers with special needs and are located at selected telephone locations throughout the airport. Each unit is marked with the international symbol for TTY/TDD.

Service Animals

At Southwest Florida International Airport, pet relief areas are located in the “grassy areas” on the “Arrivals Level” adjacent to Doors 1 and 6. Please see the Terminal Directory. We encourage all pet owners to use the pet relief areas before going through security screening checkpoints due to the lack of pet relief areas inside the concourses. Disposable bags and trash cans are available for your use. Please keep your pet leashed at all times while on airport property. 

For service animal needs inside the concourses, please contact your airline for assistance. 

Security Restrictions

Security measures at RSW restrict public access beyond the security checkpoints to ticketed passengers only. However, airlines may grant permission for persons with special needs to be accompanied by a heath care assistant or guardian. If someone wishes to accompany a special needs person to or from an aircraft gate, they must obtain permission from the airline and obtain a gate pass. For further information, please refer to the following link: http://www.tsa.gov/traveler-information/travelers-disabilities-and-medical-conditions